Gift Voucher Terms and Conditions
Voucher agreement / contract. Vouchers are purchased through the relevant Cake Minds teacher and their associated business - all contracts are therefore between you and the relevant teacher / business and not Cake Minds HQ.
Voucher duration. Vouchers are valid for a period of 12 months from the date of purchase. Cannot be redeemed after expiry date.
Vouchers. Vouchers will be emailed to you and shall be provided free of charge to the email address provided
Voucher redemption. Services must be pre-booked. Vouchers can be redeemed by email or person only.
Refunds. Vouchers are non-refundable other than within the 14 day cancellation period as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. No change or credit given in the event that the voucher value exceeds the total cost of the course – for example where a £100 voucher is used to purchase a £95 course.
Monetary vouchers. Monetary vouchers can be used for part or full payment of aCake Minds course only. If the course cost exceeds the amount of the gift voucher, the balance must be paid in full by credit or debit card at the point of booking.
Course vouchers. Course vouchers can only be redeemed against the specific course type for which they were purchased. For example, a 1 day Short Course voucher cannot be used towards the cost of an Online Course.
Courses = one term of classes = four consecutive monthly meetings
Course availability. Cake Minds does not guarantee that spaces will be available on courses. Spaces are only secured once a course has been booked, so it is recommended that you book as early as possible to avoid disappointment.
Transfer. Vouchers are non-transferable and cannot be exchanged for cash.
Lost or stolen vouchers. Lost, stolen or destroyed gift vouchers will not be exchanged or refunded.
Cancellation. In the unlikely event that a course needs to be cancelled by Cake Minds, a new gift voucher shall be issued and shall be valid for a further 12 months. In the event that a course is cancelled by a voucher holder no refund shall be given.